When do I get my deposits back?
Deposits are applied to an account after 3 years of on-time payment, with no service interruptions or returned checks, or when service is terminated. This will show as a credit on your bill.

Deposit refund checks are issued only when all services have been terminated and all outstanding balances paid.

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1. Can I change my due date?
2. How long past the due date do I have to pay my bill?
3. Can I make a payment over the phone?
4. I have not received a bill? / Why do I have a bill due after I have moved?
5. I had a leak, can I get an adjustment?
6. What is the charge to have service connected?
7. When do I get my deposits back?
8. My check / draft was returned, can you run it back through?
9. What if my due date falls on a weekend or a holiday?
10. How do I register my pitbull dog?