The Finance Department is under the direction of the City Recorder and is responsible for managing the financial resources of the City of Springfield, accumulating all financial data and information, and reporting on the local government's financial condition. The department is responsible for the collection of:
- Beer and alcohol taxes
- Fee payments
- Permit fees
- Property tax
- Sales tax
- Utility billing
- Other monies owed to the City
The department is also responsible for the expenditure of all City funds for properly authorized purposes. Other functions of the department include:
- Enforcement of bid and purchasing procedures
- Financial and statistical information as required
- Financial reports
- Investment of idle funds
- Records retention
The Finance Department accepts payments not only by cash and check, but also electronically and by credit card. Electronic payments are presently accepted through the customer's initiation of a transaction with their bank. Credit card payments are only accepted in person at City Hall, 405 N Main Street.
This department is also responsible for servicing customer billing or meter problems and reading all water, gas and electric utility meters for billing purposes. Utility meters are read and statements sent to customers by mail on a monthly basis.
Citizens can also initiate utility service with the City by coming to City Hall during normal business hours and speaking to one of our new service representatives to connect or disconnect services with the City. An application, accompanied with two forms of identification, must be completed. Fees and deposits are charged when applicable. All utility service charges and deposits are listed below. All utility rates can be viewed by clicking on the quick link for Rates and Fees and scrolling down.
Please call 615-382-2200 during normal business hours in order to have your questions answered. Customer service emergencies can be reported by calling the Springfield Police Department at 615-384-8422 after hours, and on weekends and holidays.