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The original item was published from 3/19/2020 2:34:00 PM to 5/1/2020 12:00:05 AM.

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Posted on: March 19, 2020

[ARCHIVED] The City of Springfield declares state of emergency; city offices closed to the public

SPRINGFIELD, Tenn. – Mayor Ann Schneider, unanimously backed by the City of Springfield Board of Mayor and Aldermen, declared a state of emergency at a special called meeting on Thursday, March 19, 2020 to facilitate an effective local response to the worldwide coronavirus outbreak and mitigate the spread of COVID-19.

The resolution authorizes the City Manager to activate the city’s emergency management plan and procedures and to reasonably promulgate, waive, or suspend rules, regulations, and ordinances regarding the provision of city services and the directing of city affairs as necessary. It will continue for seven days, and can be extended as necessary by the mayor.

“The Mayor’s declaration will allow us to suspend regulations such as waiving fees and service disconnects along with other measures to address this pandemic and to protect our citizens,” said Gina Holt, City Manager.

In response to the declaration, all City of Springfield offices and facilities are closed to the public. However, staff remains available by phone or email. Citizens can access a complete A-Z directory of services and how they can be obtained during this period of time on our website (

All utility payment channels, except for over-the counter transactions are open, including the drive-through window and drop box. As a reminder, citizens can pay utility bills online at or over the phone by calling 877-768-5046. Credit card fees, late fees, and disconnects have been suspended until further notice.

Utilities and infrastructure will continue to be maintained, which includes the treatment and distribution of clean, safe drinking water, the collection of solid waste and recycling, and response to necessary service orders requests, like pothole repair, and more. Visit to complete a request.

As previously announced, all Springfield Parks & Recreation activities and programs have been suspended. Parks and the Greenway remain open to the public.

Please continue to visit the city’s website ( for the most up-to-date information and to view an A to Z Service Directory.

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