Customer Service Information

Springfield Electric Department
1000 Central Avenue West
Springfield, Tennessee 37172
Phone: (615) 384-6770
Fax: (615) 382-1642

Power Outage 24-Hour Hotline: (615) 384-6770

SED Office HoursMonday–Friday, 7:30 AM–4:30 PM

The Springfield Electric Department offers the following services:

  • Security Lighting
  • Street Lighting
  • Underground Electric Service
  • Surge Protectors for Residential Services
  • Meter Sockets with Lever Bypass
     for Home Businesses
  • Electric Permits

Springfield Electric & TVA Programs can also assist with:

  • Heating and Cooling
  • Weatherization
  • Energy Efficiency
  • Home Repairs
  • Green Energy

For more information on available programs, call Springfield Electric at (615) 384-6770.

To submit a request or complaint to the Springfield Electric Department, please fill out a form online.

For all billing and new service inquiries, contact: 

Springfield City Hall
405 North Main Street
Springfield, TN 37172
Phone: (615) 382-2200

City Hall Office Hours: Monday–Friday, 7:30 AM–4:30 PM