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Payment Options
We accept cash, check, money order, Visa, Master Card, American Express, and Discover (A convenience fee is charged by the credit card processor. The City of Springfield does not receive any portion of this convenience fee).
You may visit our customer service office located on the first floor of Springfield City Hall or use our drive-thru window service during normal business hours. Monday - Friday 7:30 a.m. - 4:30 p.m., 405 N. Main Street, Springfield, TN 37172.
A Night Depository is located outside the front door of Springfield City Hall. No cash please.
7501 Hwy 52 Orlinda, TN 37141
Hours: Monday-Friday 8:00 a.m.- 4:30 p.m. You must have your bill.
Mail
Bills are mailed with a convenient return envelope for those mailing their payment.
A customer service representative will generate a form which must be signed and dated and a voided check must be submitted on the bank account that is to be drafted. You must come to our service department to begin this process. Once established, a complete bill will still be mailed out but printed on it will be: "BANK DRAFT- DO NOT PAY". It usually takes one billing cycle to get everything set up.
You may make a payment over the phone by calling 877-768-5046. Payments made by phone will incur a convenience fee. The City of Springfield does not receive any portion of this convenience fee.
To view the City of Springfield Service Practice Policies click here.
Springfield City Hall
You may visit our customer service office located on the first floor of Springfield City Hall or use our drive-thru window service during normal business hours. Monday - Friday 7:30 a.m. - 4:30 p.m., 405 N. Main Street, Springfield, TN 37172.
A Night Depository is located outside the front door of Springfield City Hall. No cash please.
Orlinda City Hall
7501 Hwy 52 Orlinda, TN 37141
Hours: Monday-Friday 8:00 a.m.- 4:30 p.m. You must have your bill.
Automatic Bank Draft
By signing up for Automatic Bank Draft, your regularly scheduled bill will be drafted automatically from your bank account by your bank on the day that your payment is due.A customer service representative will generate a form which must be signed and dated and a voided check must be submitted on the bank account that is to be drafted. You must come to our service department to begin this process. Once established, a complete bill will still be mailed out but printed on it will be: "BANK DRAFT- DO NOT PAY". It usually takes one billing cycle to get everything set up.
Online Payments
Click here to make an online payment. Payments made online will incur a convenience fee. The City of Springfield does not receive any portion of this convenience fee.Phone
You may make a payment over the phone by calling 877-768-5046. Payments made by phone will incur a convenience fee. The City of Springfield does not receive any portion of this convenience fee.
To view the City of Springfield Service Practice Policies click here.