Utility Billing

The City of Springfield owns and operates six utilities including water, wastewater, electric, gas, storm water management, and sanitation services within city limits and gas and water for a large area of the county. For those who live within city limits, all utility services are collectively billed on 1 monthly statement as a convenience to our customers.

A recent update to utility billing software has resulted in a new look for your utility bills and a new customer payment portal.

The City of Springfield Service Practice Policies are made available online for reference.